MphasiS is a leading global applications, communications infrastructure and business process outsourcing services company. A subsidiary of Hewlett-Packard, MphasiS is India's sixth largest IT company, employing more than 38,000 people in 29 offices across 14 countries.
The company services clients in financial services, manufacturing, communications, media and entertainment, healthcare and life sciences, transportation and logistics, retail and consumer packaged goods, and energy and utilities and governments.
Like many international ICT companies, MphasiS chose NSW for its Australasian development centre. MphasiS sees Australasia as a key growth market for ICT infrastructure investment and applications research and development.
In late 2010, MphasiS announced Wollongong would be the site of its flagship Australasian development and delivery centre.
The centre, to be located at the University of Wollongong's Innovation Campus, will be a premier centre of excellence for applications testing and will offer a specialised resource pool for Australia's telecommunications industry. The investment is expected to create at least 256 highly skilled jobs over the next five years.
The NSW Government, through NSW Trade & Investment, worked closely with MphasiS and the University of Wollongong to promote Wollongong as the ideal site for MphasiS' development centre.
In collaboration with the University, NSW Trade & Investment facilitated MphasiS' investment through each phase of the project, ensuring a good match between company, region and purpose. NSW Trade & Investment provided advice and data on establishment costs and a profile of Wollongong's competitive advantages for an IT development centre. NSW Trade & Investment's Wollongong office also arranged meetings for the MphasiS investment team with regional stakeholders.
The NSW Government Business Office in Mumbai worked with MphasiS' Indian-based investment team on the company's requirements for its Australian operations.
The assistance of NSW Trade & Investment and the University of Wollongong at each stage ensured the successful delivery of MphasiS' investment objectives while bringing another major Indian company to regional NSW.
For MphasiS, NSW was the natural choice for its development and delivery centre. NSW leads the nation in ICT, with 43 per cent of Australia's ICT workforce, over 155,000 skilled ICT professionals, living and working in NSW. The University of Wollongong also produces the largest number of IT graduates in Australia annually. With its new investment, MphasiS will have access to some of NSW's brightest graduates and will be well positioned to focus exclusively on its Australasian customers.
The project is another significant success for Wollongong's Knowledge Services Strategy, which is helping to position the area as a hub for ICT, business and financial services. A total of 27 business attraction and expansion projects have been facilitated through the strategy, creating 1,192 new jobs for the region.
According to Sudhir Mathur, MphasiS' Regional Director Asia-Pacific and Japan, “Australia is a very important market for MphasiS, so it is fitting that we open an ICT development centre at the University of Wollongong's Innovation Campus. This new centre is a key investment that we are making to cater specifically to clients and develop local talent in the region.”
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